Shipping & Returns

DELIVERY


Free Standard Shipping on Domestic Orders over 499 kr*
Standard Shipping 49 kr


Your purchase will arrive beautifully housed in our 100% recyclable youtime box and protective filling.


All purchases are dispatched the following day, Monday to Friday. If you place your order on a weekend or public holiday, we will be taking some time out for rest and play. Be assured, we will process your order as soon as we return to work on the following business day.


We use a combination of delivery partners based on your location and the delivery service type selected. All orders are sent on a trackable service and you will receive an email with tracking details upon dispatch from our warehouse, along with all relevant shipping updates along the way.

*Orders containing dangerous goods can be sent on a standard road service only with an expected delivery time of 5-7 business days depending on your location.


Please note that we will do our utmost to process and dispatch your purchase the following day. Delivery timeframes are a guide and may take longer during peak times such as holidays, or due to circumstances outside of our control such as extreme weather events, or delays experienced by our delivery partner. Our warehouse is based in Stockholm, Sweden so Swedish public holiday dates apply.


RETURNS

*Sale items are not eligible for return unless faulty.


When you choose to purchase from our product curation, you are investing in quality. Therefore, you can be assured your parcel should arrive in beautiful condition. If, for any reason, your order is not as you expected, please get in touch at hello@youtime.com so we can help.


We accept returns for refund or store credit on products that are unopened and returned in the same condition they were received. Please email us within 14 days of placing your order at hello@youtime.com to receive your Returns Authorisation Number (RA#) and further instructions on your return.


If an item is faulty, we will offer a free return. To initiate a return, please email hello@youtime.com and our customer service staff will be happy to assist you with this.